Voxpro posts record profits in 2016

Irish business process outsourcing (BPO) company Voxpro posted record operating profits last year ahead of its sale to Telus International. The company said its pretax profit for 2016 reached a record EUR1.85m (USD2.16m), against EUR1.5m a year earlier. Revenues rose 81% to EUR60.4m from EUR33.4m as adjusted ebitda climbed 70% to EUR5.1m from EUR3m. Operating profit also increased 33% to EUR2.36m, a record for Voxpro. The Cork-based company, which started out with six people in 2002, was acquired by Telus International for a reported EUR150m in August this year. Voxpor has offices in Dublin, San Francisco, Folsom, California, Athens, Georgia, Bucharest, Romania and Manila in the Philippines.